Privacy Policy

Last updated: February 21, 2026

1. Introduction

PremiereIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Creative Premiere Intelligence Platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Organization name
  • Password (stored securely using industry-standard hashing)

2.2 Event Data

When you create events, we collect:

  • Event names, dates, and configurations
  • Creative asset metadata (titles, descriptions)
  • Branding preferences

2.3 Audience Feedback

When attendees submit feedback, we collect:

  • Ratings and scores
  • Written comments and reviews
  • Device type and browser information (for analytics)
  • Timestamp of submission

Note: We do not collect personally identifiable information from audience members unless explicitly provided in feedback comments.

2.4 Payment Information

Payment processing is handled by Stripe. We do not store credit card numbers or bank account details on our servers. We retain only transaction IDs and payment status for record-keeping.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process event activations and subscriptions
  • Generate analytics and AI-powered insights
  • Send transactional emails (confirmations, password resets)
  • Improve our platform based on usage patterns
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Stripe (payments), AWS (hosting), email providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain data according to your subscription tier:

  • Starter Events: 30 days after event end
  • Growth Events: 90 days after event end
  • Pro Events & Annual Passes: 1 year after event end

Account data is retained until you request deletion. You may export your data at any time.

6. Your Rights (GDPR & CCPA)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Export your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, visit your account settings or contact us at support@premiereiq.com.

7. Cookies

We use cookies for:

  • Essential: Authentication, security, session management
  • Analytics: Understanding platform usage (anonymized)
  • Preferences: Remembering your settings

You can manage cookie preferences through our cookie consent banner or your browser settings.

8. Security

We implement industry-standard security measures including:

  • TLS/SSL encryption for all data in transit
  • Encryption at rest for sensitive data
  • Regular security audits and penetration testing
  • Access controls and authentication requirements

9. International Transfers

Our services are hosted in the United States. If you access our platform from outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related inquiries: